SERVICE & MAINTENANCE

EXPERT ADVICE

At Out5id3, we’re passionate about helping our customers resolve whatever issues you may face on your products. In an event that there is any manufacturing defects, please contact us for an exchange.

Below are the care and maintenance of our wax canvas and wooden cups. Contact us if you have other inquiries.

WAXING MY CANVAS

Wax canvas is durable, water-resistant, and ages with character, making it a sustainable choice for your long-lasting and stylish products.

Overtime, our wax canvas needed some life back, though our bags and pouches has an added PU waterproofing material internal lining, its always good to maintain the canvas by waxing it. Below is the step by step procedure on how to.

1. PREPARE

Clean and dry your canvas article with a brush and lint roller to remove dirt and debris. The wax will trap any dirt or staining on your fabric. If you use water, make sure the canvas is completely dry before heating. Heat the article with a blow dryer, making even passes so the wax will soften when applied.

2. APPLICATION

Lay the canvas article on a flat surface or use your hand to prop up the backside. Rub wax on a small hidden area to make sure you like the look then go to town. First, rub the wax on with even strokes. Remember, you want the wax to look consistent so push the wax into seams and zippers.

Also,  use the hair dryer to keep everything soft and pliable while you rub everything in with your fingers. Lay down more coats of canvas wax until the whole article has the same waxy look.

3. CURE

Find a warm dry place out of the sun and hang your canvas article to cure overnight. Consider yourself watertight! You just waxed your canvas like an explorer of yore and have the durability no other waterproofing method can claim. Go out and chase your calling in classic rugged waterproofing for the ages.

CARE FOR YOUR WOODEN CUPS

Proper care and maintenance are essential to ensure the longevity and beauty of a wooden cup.

  • Handwashing Only: Avoid using a dishwasher or soaking the wooden cup in water.
  • Avoid Extreme Temperatures: Do not expose the wooden cup to extreme temperatures, such as boiling water or freezing temperatures. Sudden changes in temperature may cause the wood to crack or warp.
  • Dry Thoroughly: After washing, dry the wooden cup with a clean cloth or allow it to air dry completely before storing. Moisture can lead to mold or mildew growth and may cause the cup to lose its shape over time.
  • Re-Oil as Needed: To maintain the wood’s natural luster and protect it from drying out, periodically apply a thin coat of food-safe wood oil. ย Recommended Food-Grade Oils: Mineral Oil, Beeswax, Coconut Oil or Raw Linseed Oil.
  • Re-Season Periodically: Over time, the wood may naturally expand and contract. To maintain its water resistance, periodically re-season the Kuksa by filling it with hot water and letting it sit for a few hours. This process will help the wood reseal any small gaps or pores.